Privacy Policy of Lyon Singh Estate Agents

1.    Introduction

This policy explains how Lyon Singh Estate Agents, registered in the UK and operating in various countries including Barbados, Mauritius, and Portugal, handles your personal data.

2.    Nature of Business Operations

We specialize in the sale of properties both within the UK and internationally.

3.    Personal Data Collection

We only collect names and email addresses for purposes directly related to our services.

4.    Purpose of Data Collection

To contact you regarding the services you have signed up for, provide requested information, and notify you of changes affecting you.

5.    Data Processing and Security

Your data is stored on secure servers and in secured file depositories.

Access to your data is restricted to trained employees necessary for their job responsibilities.

We maintain strict security procedures to prevent unauthorized access to your data.

6.    Data Sharing Practices

Data may be shared with our UK and international partners via email to process your requirements.

7.    International Data Transfers

Transfers are necessary for processing requirements with international partners.

8.    Data Retention Policies

Your data is retained as long as necessary for the service requested unless you ask for its removal.

9.    Your Rights as a Data Subject

You have the right to request a copy of your information.

Requests should be made via email, call, or writing, accompanied by proof of identity.

10.    Data Protection Officer

Carol Ann Lyon.

Contact details: [Provide Contact Details].

11.    Complaints and Contact Information

Complaints and queries should be directed to info@lyonsingh.com.

12.    Policy Changes

This policy may be updated periodically. We advise checking it occasionally for the latest version.

13.    Compliance with GDPR and Other Regulations

We are registered with ICO (ZA810843) and under the Property Redress Scheme (PRS024849).

Operations in other countries are governed by the laws of those countries.

14.    Cybersecurity Measures

We use reasonable efforts to protect your data, acknowledging the inherent risks of internet data transfer.

15.    Consent and Marketing Preferences

Subscription to the newsletter implies consent to receive marketing communications. Preferences can be updated or opt-out requests made via email at info@lyonsingh.com.

16.    Use of Third-Party Services

The website utilizes Google Analytics for tracking and analysing website traffic.

17.    Data Breach Response Plan

In the event of a data breach, affected individuals will be notified promptly, alongside a notification to the ICO.

18.    Specifics on International Partners

We engage with partners in various countries and may share data with these international partners as necessary.

19.    Website-Specific Data Practices

The website uses Google Analytics to track and analyse website traffic, employing cookies or similar technologies.

20.    Age Verification Mechanisms

Newsletter subscription requires a declaration that the subscriber is over the age of 18.